Booking Questions

Everything you need to know about direct booking.

How to book. Payment methods. Cancellation. Security. Direct booking vs platforms. All your questions answered.

How to book Villa Augflor.

How do I book the villa?

Message Lana on WhatsApp (+33 6 23 77 73 33) with your preferred dates. She confirms availability within 1 hour. You pay 30% deposit to secure, balance 30 days before arrival. Simple and direct.

What are the payment methods?

Visa, Mastercard, or bank transfer. No extra fees. Pay what the nightly rate is—no hidden platform charges.

Is direct booking safe?

Completely safe. Lana has hosted 100+ guests over 10+ years. 4.79 rating. Full guest vetting. Direct relationships mean full accountability. Pay by card (charge-back protected) or bank transfer.

How fast can I get confirmed?

Within 1 hour of messaging Lana. You receive payment details same day. Pay deposit, receive check-in instructions. Arrive within 48 hours of booking if you want.

Pricing and savings.

How much do I save booking direct?

Airbnb charges 9-16% guest fee on top of the nightly rate. For a 7-night summer stay at €520/night: Airbnb costs €520 × 7 + €567–€1,008 fees = €4,227–€4,668. Direct booking with Villa Augflor: €520 × 7 = €3,640. You save €587–€1,028 by booking direct.

What's included in the nightly rate?

Private villa exclusive use, heated pool, garden, Wi-Fi, Netflix, A/C, linen, bath towels, pool towels, welcome basket on arrival, consumables (coffee, tea, olive oil), and 24/7 Lana WhatsApp support.

What costs extra?

Cleaning fee: €120 (itemised before payment). Taxe de séjour: Local tourist tax, typically €4/night (itemised). Security deposit: €500 refundable (held during stay, returned 1–2 business days post-checkout). Optional: Airport transfer (€90 one-way typical), private chef, wine tastings, boat charter.

Payment and cancellation.

What's the payment timeline?

Deposit: 30% to confirm the stay (due at booking). Balance: 70% due 30 days before arrival. Security deposit: €500 on arrival (refunded within 1-2 business days after departure).

What's your cancellation policy?

Confirmed stays are non-refundable. However, you can credit the amount toward a future stay within 12 months. Full refund (minus 2.95% bank fee) if European governments impose travel restrictions covering your dates.

Do you recommend travel insurance?

Strongly yes. Travel insurance covers unexpected cancellations (family illness, emergency home), trip delays, medical issues abroad. Many policies are affordable and cover villa stays.

Direct vs platforms.

Why book direct instead of Airbnb?

Direct: No platform fees (9-16% saving), instant host confirmation, direct WhatsApp access, flexibility on edge cases, transparent pricing. Airbnb: Guest fees, slower message chains, platform support queues, fixed policies, less flexibility.

Is direct booking less protected than platforms?

No. You pay by card (charge-back protected) or bank transfer (standard banking protections). Lana is a verified host with 100+ reviews and 10+ years history. Direct booking means you know who you're dealing with.

How is a direct booking confirmed?

You receive a written confirmation via WhatsApp/email with: villa details, dates, nightly rate, cleaning fee, tax, security deposit, payment details, check-in instructions, Lana's direct contact. Everything documented.

Special requests and flexibility.

Can I request early check-in or late check-out?

Often yes. Direct booking allows flexibility platforms can't. Message Lana with your request. Subject to availability and property turnover, but worth asking.

Can you arrange a private chef or wine tasting?

Yes. Lana has trusted local partners for private chef catering, sommelier-led wine tastings, day boat charters. Available on request, subject to season and availability. Ask when you enquire.

Can I book for less than 7 nights?

In shoulder season (June, September) sometimes possible. Peak summer usually requires 7+ nights. Direct booking allows discussion—message Lana with your specific needs.

Ready to book?

Check available dates on the live calendar. Then message Lana.

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